Category:BILLmanager customer

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Legend

Image:b-std.png - Available in BILLmanager Standard

Image:b-adv.png - Available in BILLmanager Advanced

Image:b-corp.png - Available in BILLmanager Corporate


Table of contents

  • Customer - the main module for customers. It allows you to view detailed information about customers and edit it, if necessary.


  • Services - the module can be used to view and manage available products and services.



  • Finances - this module can be used you to pay for the services, view the information about expenses and due invoices.
    • Credits/Payments Image:b-std.png Image:b-adv.png Image:b-corp.png - detailed list of payments for the ordered products and services.
    • Orders Image:b-std.png Image:b-adv.png Image:b-corp.png - view the information about existing orders for the services.
    • Expenses Image:b-std.png Image:b-adv.png Image:b-corp.png - view detailed information about withdrawals from the personal accounts.
    • Invoices Image:b-std.png Image:b-adv.png Image:b-corp.png - view the information about invoices sent to customers.
    • Affiliate program commissions - view the information about commissions for the affiliate programs.


  • Support - the module can be used to contact the technical support center. The user can submit new trouble tickets, view answers and manage archived tickets.
    • Open tickets Image:b-std.png Image:b-adv.png Image:b-corp.png - submit new trouble tickets, view and move existing tickets to the archive.
    • Archived tickets Image:b-std.png Image:b-adv.png Image:b-corp.png - view the existing tickets and move them to the open tickets module.


  • Settings - the module can be used to set up the control panel parameters, such as notification subscription, favourites, and so on.
    • Notification subscription Image:b-std.png Image:b-adv.png Image:b-corp.png - subscribe to notifications that are sent by the provider.
    • Favourites Image:b-std.png Image:b-adv.png Image:b-corp.png - manage favourites items to facilitate using the billing control panel.
    • Settings Image:b-std.png - manage the customer's contact data.
    • User settings Image:b-std.png Image:b-adv.png Image:b-corp.png - select a language, style, password and other parameters for the billing panel.
    • Affiliate program Image:b-adv.png - manage the affiliate programs for customers.



  • Help - the module can be used to switch to the BILLmanager comprehensive documentation and watch the video tutorials on how to work with the billing control panel.
    • Help Image:b-std.png Image:b-adv.png Image:b-corp.png - link to the comprehensive BILLmanager documentation.
    • Tutorials Image:b-std.png Image:b-adv.png Image:b-corp.png - list of video tutorials that describe how to work in some BILLmanager modules.
Personal tools