E-mail domains (ISPmanager)

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An e-mail domain is a collection of Mailboxes, Mail groups and e-mail redirects that are associated with one domain name. All the e-mail boxes, groups and redirects associated with one e-mail domain have the same part after the "@" sign in the e-mail address.

The e-mail server will process domain's email, if the domain name is specified in the file /etc/mail/local-host-names.

This module can be used to create new e-mail domains, edit and delete existing ones, view e-mail boxes, redirects and e-mail groups of a specific mail domain.


Module«Mail domains»


Image:T-bullet.gif View a list of e-mail domains
Image:T-new.png Create new e-mail domain
Image:T-edit.png Edit e-mail domain parameters
Image:T-delete.png Delete e-mail domain
Image:T-mail-box.pngMailboxes
Image:T-mail-fwd.png View e-mail redirects
Image:T-mail-grp.png Manage e-mail groups
Image:T-filter.png List filter

View a list of e-mail domains

  • Domain name - name of the e-mail domain.
  • Default action - the action that is needed when an e-mail is received stating that a mailbox does not exist.
    • Reply error - the sender will be notified that the mailbox does not exist (recommended).
    • Ignore and drop - if the mailbox does not exist, the user will not receive delivery failure reports. The Mail server will not accept mail and will delete it.
    • If Redirect to domain was selected when creating an e-mail domain, a corresponding e-mail domain is displayed.
    • If Redirect to address was selected, a corresponding e-mail address is displayed.
  • Owner - control panel user name, the mail domain owner.
  • Status - Image:isp_pro.png this column will be displayed, if you have Greylisting or Spamassassin enabled.
Image:p-ninjaon.png - Spamassassin is active for this e-mail domain.
Image:p-ninjaoff.png - Spamassassin is not active or this e-mail domain.
Image:p-umbrellaon.png - Greylisting is active for this e-mail domain.
Image:p-umbrellaoff.png - Greylisting is not active for this e-mail domain.

Create new e-mail domain

To create a new mail domain, click the "New" icon and fill out the form:

Module«Mail domains»
  • Domain name - enter the name of the e-mail domain that you want to add (for example: domainname.com)
  • Default action - select the action that is needed when an e-mail is received stating that a mailbox does not exist:
    • Reply error - the sender will be notified that the mailbox does not exist (recommended).
    • Ignore and drop - if the mailbox does not exist, the user will not receive delivery failure reports. Mail server will not accept mail and will delete it.
    • Redirect to domain - if the mailbox does not exist, the user will be prompted for an alternative mail domain.
      • Redirect to - provide a domain name you want to redirect mail to.
    • Redirect to address - the message (including the ones that were sent to non-existing mail boxes) will be redirected to the specified e-mail address (not recommended).
      • Redirect to - provide an e-mail address you want to redirect mail to.
  • Owner - select the owner of the e-mail domain. This field is available only for administrators or resellers.
  • IP-address - provide the IP-address to send email through SMTP.
  • Enable greylisting - check the box to activate e-mail boxes verification for the this e-mail domain. For more information, please read Greylisting (ISPmanager).
  • Enable virus scanning - check the box to activate scanning for viruses for this e-mail domain. This option will be available if you enable it in the Features module of the control panel
  • Enable SpamAssassin - check the box to activate spam filtering to check incoming email. SpamAssassin will be available if you enable it in the Features module of the control panel. For more information, please read Spamassassin.

Edit e-mail domain parameters

To edit an e-mail domain, locate the e-mail domain you wish to edit, click the "Edit" icon and modify the settings you want to change.

Delete e-mail domain

To delete an e-mail domain, select it from the list and click the "Delete" icon. Confirm that you want to delete the selected e-mail domain by clicking "OK" on the following form.

Please note: deleting the e-mail domain will delete the mailboxes, e-mail groups, e-mail redirects and e-mail auto-responders of this e-mail domain.


Module«Mail domains»
  • Keep records in DNS - сheck the box if you do not want to delete the mail DNS records.

List filter

You can use the list filter to search the information about e-mail domain by specific parameters. To initiate searching, click the "Filter" icon and fill out the form. You do not need to fill out all the fields. This search can be carried out by the domain name or owner.

Once the filter is set, the list will be filtered by the selected e-mail domain. You can clear the filter that you have previously set by clicking the "Remove filter" button.

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