E-mail notifications

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In this module you may subscribe to email notifications that will be sent automatically to the administrators of the support center.

For example, it can be new trouble ticket notifications or new messages in the existing ticket notifications.

If you want to modify texts of the messages, go to the Message templates module, select a template and modify its text.

Module «Notification subscription»
Image:T-back.png Back to the previous page
Image:T-bullet.gif List of notifications
Image:T-on.png Subscribe to the selected email notification
Image:T-off.png Stop receiving the selected email notification


List of notifications

  • Name - name of the notification that will be sent to the technical support member.
  • Status - current subscription status:
Image:p-on.png - support member is subscribed to this email notification.
Image:p-off.png - support member is not subscribed to this email notifications.
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