Error log

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The Error Log is a log of errors encountered by the control panel. This can be an extremely useful tool for administrators who need to diagnose and manage systems. Some error logs list every single error which occurs. Others may be set to save information about only certain errors.

In this module can view information about an error, such as the time when it occurred, name of the use whose actions caused the error and so forth, and report an error to software developers, if necessary.


Module «Error log»
Image:T-bullet.gif View a list of errors.
Image:T-attr.png Logging settings
Image:T-download.png Detailed description
Image:T-delete.png Delete report


View a list of errors

  • Date - date and time when the error occurred (the last figure is the number of the request).
  • Function - name of the function where the error occurred.
  • Access level - access level:
Image:p-root.png - administrators.
Image:p-reseller.png - resellers.
Image:p-user.png - users.
Image:p-shell.png - shell users.
Image:p-ftp.png - FTP users.
Image:p-email.png - e-mail users.
  • User - name of the user whose misoperation caused the error.
  • Status - current error status:
    • new report - new error report.
    • report reviewed - the administrator reviewed the information concerning this error.
    • sent to developers - the error report was sent to software developers.

Logging settings

You can select the debugging information that will be written into the error log. Click the "Settings" icon and select a logging level:

Module «Error log»
    • 1 - notes.
    • 2 - fatal errors.
    • 3 - errors.
    • 4 - warnings.
    • 5 - request information.
    • 6 - extended information.
    • 7 - remote service notifications.
    • 8 - debugging information.
    • 9 - trace code.

Detailed description

Full details about a particular error can be viewed by selecting it on the list and clicking the "Send" icon.

The Information tab

Module «Error log»
  • Date - date and time when the error occurred (the last figure is the number of the request).
  • Status - current status of the error report.
  • Function - name of the function where the error occurred.
  • Login level - user access level.
  • Username - name of the user whose actions caused the error.
  • Email - provide your email address in case additional information is required.
  • Delete the report once it is sent - select the check box to delete the error report once it is sent to developers.

The Report tab

Module «Error log»

Here you can view full details about the error.

If you want to send this error report to software developers, click the "Send the report" button. Once you are done, the current status of the report will change into "Sent to developers". Note! You should set the maximum debugging level to be able to report errors to developers.

Delete report

To delete an error report, select it and click the "Delete" icon. Confirm that you want to delete the selected error report by clicking OK in the following form.

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