Jabber notifications

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In this module you may subscribe to notifications that will be automatically sent to administrators of the support center.

For example, it can be new trouble ticket notifications or new messages in the existing ticket notifications.

If you want to modify texts of the messages, go to the Message templates module, select a template and modify its text.

Module «Notification subscription»
Image:T-back.png Back to the previous page
Image:T-bullet.gif List of notifications
Image:T-on.png Subscribe to the selected Jabber notification
Image:T-off.png Stop receiving the selected Jabber notification

List of notifications

  • Name - name of the notification that will be sent to support members.
  • Status - current subscription status:
Image:p-on.png - support member is subscribed to this Jabber notification.
Image:p-off.png - support member is not subscribed to this Jabber notification.
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