This username is not registered

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This error occurs when trying to restore the user password and indicates that the specified username is not registered in the billing system.

Try again by providing a different username.

Reed the article BILLmanager password recovery for more details.

If the problem persists contact your Technical support or Customer Care department. They will provide you with a temporary password to access the system.

For security reasons you must change the temporary password upon login. Go to the User management module and click the Edit icon and provide a new password.

Note! Your hosting provider may use other methods to solve this problem.

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