User management (ISPmanager)

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The control panel users are system users that can manage their WWW domains, FTP users, mail boxes, databases and domain names.

If you have slave servers configured, users from those servers will be listed here as well.

This module can be used to manage your user accounts. You may add new users, edit their properties, change their access privileges, enable and disable them (note: disabling a user will terminate his session in the control panel and all his processes), switch to User control panel and use other options for account management.

Module«User management»
Image:T-bullet.gif View a list of users
Image:T-new.png Add new user
Image:T-edit.png Edit user parameters
Image:T-delete.png Delete user
Image:T-on.png Enable the selected user account and all the WWW domains of this user
Image:T-off.png Disable the selected user account and all the WWW domains of this user
Image:T-iplist.png IP-addresses management Image:isp_pro.png
Image:T-rights.png Access to panel modules Image:isp_pro.png
Image:T-toarchive.png Back up user files
Image:T-subscriber.png Send message Image:isp_pro.png
Image:T-filterhappy.png Filter by user
Image:T-filter.png List filter
Image:T-go.png Switch to User panel


View a list of users

  • Name - login that is used gain access to the control panel.
  • Server - server which users are listed in the table. This column is only displayed if you have configured slave servers.
  • Owner - owner of this account. If the user account is not associated with any reseller, the owner is root Image:isp_pro.png.
  • Preset - preset that is used to facilitate user creation.
  • Properties - user properties and its current status:
Image:p-on.png - this user account and the WWW domains of this user are active.
Image:p-off.png - this user account and the WWW domains of this user are not active
Image:p-shell.png - Shell access is active for this user.
Image:p-cgi.png - CGi is active for the WWW domains of this user.
Image:p-php.png - PHP is active for the WWW domains of this user.
Image:p-ssi.png - SSI is active for the WWW domains of this user.
Image:p-ssl.png - HTTPS is active for the WWW domains of this user.
  • Disk quota - disk space that can be occupied by the user's files, WWW domains, FTP users' files, mail boxes and data bases (used/limit).
  • Bandwidth - amount of bandwidth (used/limit) allocated to the user.

Edit user parameters

To edit user properties, select it from the list, click the "Edit" icon and modify the data.

Send message

ISPmanager Pro allows you to submit tickets to your resellers or users.

Select a user from the list, click "Message" and fill out the following form:

Module«User management»
  • Subject - enter a subject that will be displayed on the list of trouble tickets in the Support center.
  • Priority - select a message priority:
    • High - the problem should be resolved immediately,
    • Medium - the problem is not very important,
    • Low- the problem is not urgent.
  • Category - select a category. For more information please read Ticket categories.
  • Text - enter a text of the message.

Delete user

To delete a user, select it from the list and click the "Delete" icon. Confirm that you want to delete the user by clicking "OK" in the following form.

Note! Deleting a user account will delete all WWW domains, FTP accounts, mail boxes, databases associated with this user.

Back up user files

This function can be used to back up files of any user of the control panel. Select a user and click the "Backup" icon.

Module«User management»
  • Backup directory - provide a directory where user backup files will be created.

The backup process may take a long time.

You can monitor its current status in the Backup plan management module and download an archive in the Backup archives module.

Filter by user

You can use this function to set filter by a specific user. Click the "Filter" icon.

Once the filter is set, the information in the lists of users, mailboxes, WWW domains, e-mail domains, domain, and databases will be filtered by selected user. You can clear the filter that you have previously set by clicking "Remove filter" button.

List filter

You can set the list filter to search the information about user by specific parameters. To initiate searching, click the "Filter" icon and fill out the form. You do not need to fill out all the fields. The search can be carried out by his name, owner and preset.

Once the filter is set, the list will be filtered by the selected parameter. You can clear the filter that you have previously set by clicking "Remove filter" button.

Switch to User panel

You can access the control panel with privileges of the selected user. Select it from the list and click the "Enter" icon.

Once drilled down, you will be able to manage the control panel with privileges of that user.

To return to your level, click the link next to the welcome line.

Learn more from our Webinars

ISPmanager installation, configuration and integration with DNSmanager and IPmanager

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